Account
Waho login help
Signing in, moving to a new phone, and working through the login problems that come up most often.
How Waho login works
Waho signs you in with whichever method you used to register. The important rule is simple:
If you're not sure which method you used, think about what you had to verify when you first signed up.
Moving to a new phone
- Install Waho from Google Play on the new device.
- Open it and choose the same sign-in method you used originally.
- Complete verification if you’re asked for a code.
- Check your profile, medals and message history look right before uninstalling from the old phone.
Keep the old device signed in until you've confirmed the new one works. It costs nothing and saves a lot of trouble.
Common login problems
“Network error” or the login screen hangs
- Check that other apps can reach the internet.
- Switch between Wi-Fi and mobile data — a captive Wi-Fi portal will block the app silently.
- Turn off any VPN or DNS filter temporarily and try again.
- Force-close Waho and reopen it.
Verification code doesn’t arrive
- Wait a full two minutes before requesting another — repeated requests can trigger rate limiting and slow things down further.
- Check signal strength if the code comes by SMS.
- Check your spam folder if it comes by email.
- Try again from a different network.
Login loop — it signs you in, then straight back out
- Update Waho in Google Play. A stale build against an updated server is a classic cause.
- Clear the app cache: Settings → Apps → Waho → Storage → Clear cache. Clear cache, not storage — clearing storage signs you out entirely.
- Restart the phone.
- Exempt Waho from battery optimisation: Settings → Apps → Waho → Battery → Unrestricted.
- If it persists, uninstall and reinstall from Google Play, then sign in with your original method.
Account appears empty after signing in
Usually a sign of having signed in with a different method than you registered with, creating a fresh account. Sign out, then sign back in using the original method. If you genuinely can't get back in, contact feedback@waho.live.
Sources
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Free to install · In-app purchases · Rated Mature 17+ on Google Play